Written guide on how to use Instamo

Fintech

Written guide on how to use Instamo

By: Sam

__HOW TO USE INSTAMO APPLICATIOn A STEP BY STEP GUIDE __

Step 4: Complete Payment

For overseas payment from Singapore to other countries, this is the final and most important step. Click "Complete payment" and you can choose to pay Instamo's partner through Paynow or through bank transfer. 

You will be notified via notifications and email when your funds have been processed and have been transferred.

Contents of How to Use Instamo Application

Step 1: How to Sign Up    3

Step 2: Verify Identity    4

Step 3: Make an overseas transfer    8

Step 4: Complete Payment     13

Step 1: How to Sign Up

Click on "Sign Up" and key in all the required information.

1. Phone number

2. Email address

3 Password (min. 8 characters)

4. First Name

5. Last Name

After you are done, you will receive a verification and enter the code below. Click "Verify phone number" and you have signed up successfully!

Step 2: Verify Identity

You can enable your TouchID/Face ID to unlock the app and click "Let's update Identity" to proceed.

Select your document's country (Vietnam, Singapore or Australia), and choose a document for verification (Driving license, National Identity Card or Work Permit).

Take a photo of the document (both front and back) and a selfie too.

Click "Next" and ensure that all personal information displayed are correct.

Click "Next" and select your Country, Postcode and Address. All fields are compulsory.

Click "Next" and select your Nationality and Gender.

Click "Done" and we will verify your identity. Please give us 24–48 hours to verify your identity and we will send you a notification once it is done.

Step 3: Make an overseas transfer

e.g. Making a transfer from Vietnam to other countries

Key in the amount you want to transfer. The rate will be shown instantly, and it will automatically show how much the recipient will receive. 

The transaction fee will be reflected, and it will be calculated into the total fee you will be paying.

Next, choose your source and purpose of funds. You are required to upload the documents depending on your purpose of funds. You will also be able to see the fee breakdown and click "Done". 

You can "Add promotion" by referring a friend to receive points and get rewards. 

If you are a first-time user, you are required to manually enter your recipient details. 

Click "Add New Recipient" and key in the recipient details.

1. Recipient type

2. Name

3. Receiver ID number

4. Date of birth

5. Nationality

6. Phone number

7. Email address

8. Relationship

9. Country

10. Address

11. Bank code type 

12. SWIFT code

13. Bank Name

14. Bank account number

After entering all the information, click "Done".

Next, select your recipient from your recipient book and you can send a message to your recipient under "add note". Click "Next".

Nhắn tin cho người nhận của bạn dưới phần "thêm ghi chú". Sau đó nhấn “tiếp theo".

You have to upload all the required documents based on the purpose of transfer you have selected (e.g. Purpose of transfer: Oversea medical fee).

You will see a preview page and do make sure that all the information provided is true and accurate. Click "Next" and "Continue" to make a transfer.

Congratulations, your transaction is being processed. You will be notified via notifications and email when your funds have been processed.

**For overseas payment from Singapore to other countries, this is not the final step. Proceed to step 4. 

Step 4: Complete Payment

For overseas payment from Singapore to other countries, this is the final and most important step. Click "Complete payment" and you can choose to pay Instamo's partner through Paynow or through bank transfer. 

You will be notified via notifications and email when your funds have been processed and have been transferred.

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Address:

- 2F, 31 Han Thuyen St, Dist 1, HCMC, Vietnam

- 7F, 21 Ly Thuong Kiet St, Ha Noi, Vietnam

- 10 North Bridge Road, #07-05, Singapore 179094

- 222 W Merchandise Mart Plaza, 12th Floor, Chicago, IL60654